Frequently asked questions
Clear answers before we begin working together.
The best working relationships begin with a shared understanding of what is being solved. These are the questions we are most often asked by founders and agency partners considering a first engagement.
What kind of work is a good fit?
We are most useful when a website, app, growth program or operational workflow needs both thoughtful design and technical delivery. A clear commercial or customer outcome is more important than having a finished brief.
How long does a project take?
A focused proof of concept can be ready quickly, and a contained project can often launch within a couple of weeks. More complex integrations, research or approval requirements are planned in stages so progress remains visible.
Who owns the finished work?
The agreed client deliverables belong to the client once the related invoices are paid. Any licensed platforms, fonts, imagery or third-party services retain their own terms, which we identify before they become a dependency.
Where does AI fit?
AI helps us research, prototype, produce and operate with greater range. We still apply human judgment to strategy, communication, safety and quality. We explain material uses of client data and choose controls that suit the sensitivity of the work.